Dear Valued Customers,
We would like to express our sincere gratitude for your continued patronage of Web3 Maker®.
This is SHIRUSHI Inc.
We are pleased to announce the implementation of a new feature that allows customers to independently manage their account details. You can now update your password, change your registered email address, and process your membership cancellation directly from the “Account Information” section of our service site.
1. Password Updates
Previously, customers using Web1 login credentials were required to contact Customer Support to request a password reset. Moving forward, updates can be performed directly via the following path:
“Account” → “Password” → “Edit”
2. Email Address Updates
Customers using Web1 or Web3 login methods can now update their email addresses via the “Account Information” section.
Please note that customers utilizing Web2 login credentials cannot modify their email addresses through our service site. If a change is required, please update the settings directly within your Google or Amazon account.
To ensure security, a verification code will be sent to your registered email address to confirm your identity whenever an update is made to your name or email address.
3. Wallet Address Updates
Modifications to wallet addresses will continue to be processed manually by our team. If you require an update, please contact Customer Support directly.
We remain dedicated to enhancing our features and services to provide you with a more secure, convenient, and seamless user experience.
Should you have any questions or require further assistance, please do not hesitate to contact our support desk.
[Contact Information]
Customer Support: customersupport@shirushi.io
Inquiry Form: https://web3maker.io/en/inquiry
Thank you for your ongoing partnership and support.
Sincerely,
SHIRUSHI Inc.