Services and Products

[Important] Notice of “Password Reset Function” Implementation for Enhanced Account Security

To Our Valued Customers,

Thank you very much for your continued patronage of “Web3 Maker®.” At Shirushi Inc., we consistently strive to reinforce our security infrastructure and strictly adhere to robust management policies to ensure that our customers can utilize our services with the utmost peace of mind.

We are pleased to inform you that we will be newly introducing a “Password Reset Function” within our service website, aiming to further enhance account management safety and user convenience.

With the implementation of this function, eligible customers who have misplaced or forgotten their passwords will be able to securely and promptly reset them through their own actions, without the need for any third-party intervention.

Particulars

1. Effective Date:

Effective from July 9, 2026 (Thursday).

2. Eligible Customers (Applicable Conditions):

This function applies exclusively to customers currently utilizing “WEB1 Login” among the three login methods provided by our service (“WEB3 Login,” “WEB2 Login,” and “WEB1 Login”).

3. Instructions for Use:

If you forget your password, please click (or tap) the designated link, such as “Forgot Password,” which will be newly located at the bottom of the login screen on our service website ( https://web3maker.io/en/lp2 ).

Following this action, a “Password Reset Link” will be automatically transmitted to your registered email address. Please follow the on-screen instructions provided in the email to complete the verification and reset procedure.

We remain committed to placing the highest priority on appropriate user protection and the establishment of a sound governance structure, while consistently dedicated to maintaining and improving a secure and robust system environment.

Should you have any inquiries or require further clarification regarding this matter, please feel free to contact our Customer Support at “customersupport@shirushi.io”.

We look forward to your continued support.

Sincerely,

July 9, 2026 Shirushi Inc.

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